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March 5th, 2006, 01:40 AM
#1
Inactive Member
I only collect for Kit. Tonight, I was admiring some of my favorite pieces, when I decided to look at her lunch.
I keep all of my items new, in their original boxes.
When I took out Kit's food- IT WAS WET AND STICKY! It also has a strong plasticy smell. I have seen this before in old toys where the vinyl was breaking down!
I washed the food off, but it is still gummy and sticky.
I purchased her lunch brand new, last Feb. What is wrong? Does ANYONE else have this problem? Does anyone know if I can order just the replacement food items?
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March 5th, 2006, 01:42 AM
#2
Inactive Member
Oh dear! I know you can order replacement food for her set, but it is one of the most expensive at $10 QSAL-03. I would try calling CS and explain the problem, it may be a defective batch, in which case they would send you new food for free! Good luck!
Shanna
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March 5th, 2006, 01:51 AM
#3
Inactive Member
I just called. They said I can box up the whole set and send it back to them, and they will exchange it for a new set.
The CS person asked me if it could be because of where it is stored. I told her it is stored in my bedroom- not even in the closet, just right here in the bedroom. [img]frown.gif[/img]
I plan to mail this one back, but what if it happens again? It feels so gross to even touch it!
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March 5th, 2006, 01:52 AM
#4
Inactive Member
I have two sets of Kit's lunch, both years old and neither has any problems. It really does sound like you got a bad batch. I think you should call CS.
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March 5th, 2006, 03:05 AM
#5
Inactive Member
I bought my set with the code last year. It was all still in the box with the food unopened in the little plastic bag. I keep all of Kit's accessories in their original boxes in a plastic storage box in my guest room. I just checked and the food is just fine--so it seems like you definitely got a bad batch of food!!! So glad they are going to exchange it without any problems. Thanks for letting us know.
Karla
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March 5th, 2006, 03:16 AM
#6
HB Forum Owner
yes it sounds like a bad batch of plastic, is there anyways this was exposed to the sun or any kind of light? Just curious.
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March 5th, 2006, 04:06 PM
#7
Inactive Member
No, it has not been exposed to anything. I inspected it when it arrived, it was perfect. I packed it up. The food wrapped in tissue, and tucked inside the little plastic bag, then placed in the lunchbox.That was placed back in the original box with tissue, and then that box was put into a large carboard box that sits in the corner of my bedroom to hold all of my Kit stuff.Tonight was only the second time I have ever had it out to look at it.
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